Best Ways to Chat With Us

To get the best responses from Fin, consider the following tips:

  1. Keep it Short: Use concise phrases or sentences. Short questions are easier for the chatbot to process.
  2. One Question at a Time: If you have multiple questions, ask them one at a time to ensure clarity and focus.
  3. Use Keywords: Focus on important words that convey your question. For example, “How can I upload documents?” rather than a longer, more complex sentence.

By following these tips, you’ll likely receive more accurate and helpful responses from Fin. Here are some good examples:

  • Who can join the Credit Union?
  • How long does it take to get approved?
  • How can I upload documents?
  • How do I get a Line of Credit advance?
  • What is my member number?
  • How do I change my phone number?
  • How do I change my password?
  • What time do you close?
  • Can you help with technical issues?
  • How long does it take for a check to clear?